Directions
Support
Instructors with questions about using UDOIT should reach out to their local campus IT Help Desk or Canvas administrators.
If the campus Canvas administrator determines there's a setup or configuration issue that requires escalation to the UWSA DLE team or the vendor, they can submit a ticket to
dlesupport@support.wisconsin.edu (note: new email address as of 11/08/22) .
Accessibility Documentation
Cidi Labs publicly available accessibility statement can be found here: https://support.cidilabs.com/knowledgebase/cidi-labs-accessibility-statement
Data Usage Security
In addition, the
UDOIT Cloud Technical Overview states "UDOIT does not require the use of any student information. It does not store any user data aside from the Canvas user ID of the person who initiated the course scan. Additionally, user information and authorization is all managed by Canvas. UDOIT stores a developer key that you provide upon installation and encrypted OAuth credentials for the LTI tools. "
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