Zoom (Login) - Zoom Login and Password Support
University of Wisconsin System (except for UW Madison) users who have trouble logging in to Zoom at https://wisconsin-edu.zoom.us/ should contact their campus help desk for assistance. The UW System instance of Zoom uses users' campus credentials with single-sign-on, rather than a Zoom-specific username and password. Campus help desks can resolve most login issues, including password resets.
For instructions on how to log in to the University of Wisconsin System (except for UW Madison) instance of Zoom, see the Logging in to Zoom guide.
If you're unsure about how to contact the correct campus help desk for a particular user, here's a list publicly available contact information for University of Wisconsin System campus IT help desks by institution or by email domain.
Campus IT Help Desks
UW-EAU CLAIRE
- Email domain: uwec.edu
- https://www.uwec.edu/lts
- email: helpdesk@uwec.edu
- Phone: 715-836-5711
- Location: Vicki Lord Larson Hall 1106
UW-EXTENDED CAMPUS
- Email Domain: uwex.edu
- https://ce.uwex.edu/technical-support/
- Phone: 1-877-724-7883
- Email: Email support available on website.
UW-GREEN BAY
- Email domain: uwgb.edu
- https://www.uwgb.edu/it/get-tech-help/
- Chat with UW-Green Bay Help Desk available on the website
- Phone: 920-465-2309
- Email: gbit@uwgb.edu
UW-LA CROSSE
- Email domain: uwlax.edu
- https://www.uwlax.edu/its/client-services-and-support/eagle-help-desk/
- Chat with Eagle Help Desk available on the website
- Phone: 608-785-8774
- Email: helpdesk@uwlax.edu
UW-MADISON
- Email domain: wisc.edu
- Note: UW Madison users are not part of the UW System instance of Zoom; they have a separate instance.
- https://it.wisc.edu/services/help-desk/
- Phone: (608) 264-4357
- Email: help@doit.wisc.edu
UW-MILWAUKEE
- Email domain: uwm.edu
- https://uwm.edu/technology/help/
- Phone: 414-229-4040 toll free number: 877-381-3459
- Email: helpdesk@uwm.edu
UW-OSHKOSH
- Email domain: uwosh.edu
- UW Oshkosh IT Service Desk
- Phone: 920-424-3020
- Email: itservicedesk@uwosh.edu . UW-Oshkosh Help Desk personnel cannot unlock or reset passwords based on an email. For those cases, users must call.
UW-PARKSIDE
- Email domain: uwp.edu
- https://www.uwp.edu/explore/offices/campustechnologyservices/
- Phone: 262-595-2444
- Email: servicedesk@uwp.edu
UW-PLATTEVILLE
- Email domain: uwplatt.edu
- https://kb.uwplatt.edu/ (search for answers by topic)
- Phone: 608-342-1400
- Email: helpdesk@uwplatt.edu
UW-RIVER FALLS
- Email domain: uwrf.edu
- https://www.uwrf.edu/DOTS/
- Chat with DoTS available
- Phone: 715-425-3687
- Email:DoTS@uwrf.edu
UW-STEVENS POINT
- Email domain: uwsp.edu
- https://www.uwsp.edu/infotech/Pages/ServiceDesk/default.aspx
- Phone: 715-346-4357
- Email: itsvdesk@uwsp.edu
UW-STOUT
- Email domain: uwstout.edu
- https://kb.uwstout.edu
- Phone: 715-232-5000
- Email: techdesk@uwstout.edu
UW-SUPERIOR
- Email domain: uwsuper.edu
- https://www.uwsuper.edu/technology/help/index.cfm
- Phone: (715) 394-8300 Note: students and faculty must call the Technology Helpdesk for campus account password resets for security reasons.
- Email: helpdesk@uwsuper.edu
- Location: Swenson 2100
UW SYSTEM ADMINISTRATION
- Email domains: uwsa.edu, uwss.wisconsin.edu, wisconsin.edu
- https://www.wisconsin.edu/uwsa/ots-helpdesk/
- Phone: 608-262-7653
- Email: helpdesk@uwss.wisconsin.edu
UW-WHITEWATER
- Email domain: uww.edu
- https://www.uww.edu/icit/get-help
- Phone: 262-472-HELP (4357)
- Email: helpdesk@uww.edu