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Kaltura (Recording) - Kaltura Webcam Recorder disabled 10/07/22 [Resolved]

Posted: 2022-10-07 12:23:05   Expiration: 2022-10-20 12:23:05

Disclaimer: This news item was originally posted on 2022-10-07 12:23:05. Its content may no longer be timely or accurate.

As of 10/07/22, the University of Wisconsin System (except for UW Madison) Digital Learning Environment (DLE) Service Team has temporarily disabled the Kaltura Webcam Recorder (aka "Express Capture) tool. This follows reports from several users that the Webcam Recorder tool continued recording after they clicked the "Stop" button. The tool did stop recording when users later clicked "Use This" or "Record Again."

The UW System Administration Digital Learning Environment Team is working with Kaltura Support to resolve the issue.

In the meantime, users can record with Kaltura Capture, Kaltura's primary recording tool. Users who have already made Kaltura recordings which lasted longer than they intended can use Kaltura's built-in editing tools to trim the video.

Update 10/12/2022

The problem has been fixed and the Kaltura Webcam Recorder has been restored.

-- UWSA DLE: Thomas Arendalkowski