News and Announcements

Canvas - SIS Import issues 07/28/22 (resolved)

Posted: 2022-07-28 10:46:55   Expiration: 2022-08-05 10:46:55

Disclaimer: This news item was originally posted on 2022-07-28 10:46:55. Its content may no longer be timely or accurate.

Several University of Wisconsin System campuses report that Student Information System (SIS) imports to Canvas didn’t run last night. Looking at Elevate Data Sync (formerly Kimono), none of the University of Wisconsin System campuses on bulk overnight processing have had a successful SIS import since the morning of 07/27/22.

This appears to have impacted the following campuses:

  • UW Green Bay
  • UW La Crosse
  • UW Milwaukee
  • UW Oshkosh
  • UW Parkside
  • UW Platteville
  • UW River Falls
  • UW Stevens Point
  • UW Stout
  • UW Whitewater

As a result of these issues, new users, courses, or enrollment changes made in PeopleSoft within the past day may not have reached Canvas yet. 

The UW System DLE Support Team is working with Instructure to resolve the issue. We will update this announcement when we have more information.

Resolved 07/28/22 5:00 PM:

Instructure Support restarted UW System's SIS ingestions on 07/28/22, and all have successfully completed. Campus Canvas administrators can use the UW System's custom SIS Status tool to check the status of their latest campus's SIS import.

-- UWSA DLE: Thomas Arendalkowski