Blackboard Collaborate Ultra (Recordings) - Course Media ingestion restored
Posted: 2021-05-19 10:32:52 Expiration: 2021-05-26 10:32:52
Disclaimer: This news item was originally posted on 2021-05-19 10:32:52. Its content may no longer be timely or accurate.
On 05/18/21, Kaltura released a hotfix to restore functionality to the automated tool that UW System uses to transfer Blackboard Collaborate Ultra recordings to Kaltura.
The automated tool has processed all past recordings, and the Media Management process is back to working as intended, with two exceptions:
- The Digital Learning Environment Team is cleaning up duplicates of recordings which threw errors on May 4. Fresh, fully-functional copies of those recordings were migrated on 05/18/21, and the new, error-free copies should be used.
- The DLE Team has temporarily modified the Media Management process so that Blackboard Collaborate Ultra recordings are deleted from Blackboard's servers after 60 days (instead of 45 days) in order to give a bit more time for cleanup.
See the original error report from 05/04/21 at: Blackboard Collaborate Ultra (Recordings) - Course Media ingestion failure 05/04/21.
-- UWSA DLE: Thomas Arendalkowski