UW-Madison Box - View account storage usage and limit

Beginning June 15th, 2020: All UW-Madison Box accounts and Project Directories will be subject to a storage quota. This document will show you how to view storage usage and limits for:


Individual UW-Madison Box account

  1. Log in to https://uwmadison.box.com with your NetID and password.

  2. Click on your account's initials located towards the top right corner of the window.

    Arrow pointing to initials in top right corner of screen

  3. Select Account Settings.

    Arrow pointing to "Account Setting" button in dropdown menu

  4. Stay on the Account page and scroll down to the bottom of the page.

    Account settings page is displayed with an arrow and text saying "Scroll down"

  5. Next to Account Details, you can view the amount of storage you are using and the quota under Storage Used.

    Arrow pointing to the "Storage Used" section in "Account Details"

  6. Example:
    • Storage Used: 134.6 KB
    • Limit/quota: 50 GB*

    *Note: The limit/quota is subject to change.


Regular folder

  1. Log in to https://uwmadison.box.com with your NetID and password.

  2. Click on a folder.

    A folder called "My Folder" that can be clicked on.

  3. Click on Details and view the Size section.

    Contents of the folder, with arrows pointing to the details tab and the size amount that can be found underneath.

Project Directory folder

  1. Log in to https://uwmadison.box.com with your NetID and password.

  2. Click on the Project Directory folder.

    Project directory folder named "Project Directory"

    • Quick tip!
      A Project Directory folder can be identified by the folder owner's name. If the name of the folder owner starts with "Prj_", then the selected folder is a Project Directory. If the folder does not start with "Prj_", then the folder is not a Project Directory.

      Project Directory named "Project Directory"

      Project directory owner displayed as "Project Directory"
  3. Confirm you are viewing the Project Directory's parent folder, not a subfolder, to get an accurate view of the Project Directory's folder storage usage. Viewing the subfolder storage usage only reflects usage for that subfolder, not for the entire Project Directory.

    • Quick tip!
      Compare the folder name and the folder owner's name to determine if you are looking at the Project Directory's parent folder. If they match, you are viewing the parent folder. If they do not match, you are viewing a subfolder.


    • Example 1: Project Directory parent folder

      parent folder name: Test Folder
      parent folder owner: Prj_Test_Folder

    • Example 2: Project Directory subfolder

      subfolder name: Vacation Photos
      subfolder owner: Prj_Test_Folder

    Note: The remaining steps below assume you have access to and are viewing the Project Directory's parent folder. The steps below are not recommended for those who only have access to subfolders.

  4. On the right side of the window, look for the sidebar menu and click on the Details tab.

  5. Details tab displayed with co-owner names visible beneath it

  6. Under Details > Size, you can view the Project Directory's storage usage but not the storage limit.

    Arrows pointing to "Details" tab and "Size" section

    • Note: The storage limit for all new Project Directories is 50 GB.

Items counted towards your UW-Madison account storage usage

Counted towards your storage usage

  • Folders/files owned by your account.

Not counted towards your storage usage

  • Folders/files in your Trash folder.
  • Shared folders/files that are owned by a collaborator, not by your account
    • Example: If you are an Editor on a folder, the folder and its content will not count towards your storage usage.
  • Folders/files stored in a Project Directory.

See Also:




Keywords:box storage usage space box.com account gb kb gigbytes kilobytes account settings user limit quota maximum full cap limitation against counted included project directory directories storage limit evaluation project   Doc ID:98208
Owner:Christina G.Group:Box
Created:2020-02-24 13:25 CDTUpdated:2021-05-26 11:59 CDT
Sites:Box, DoIT Help Desk
Feedback:  8   0