Office 365 - Getting Started with Resource Account Permissions

Office 365 resource accounts can be configured so that other user or service accounts can interact with it. Resource accounts are mainly used for calendaring workflows.

Important: To better understand the permission levels in Office 365, please see Office 365 - Mail and Calendar folder permission levels.

This document will provide you with the basic information you will need to either grant permissions to resource accounts or use the permissions granted to you for a resource account. If you are looking to grant or use permissions regarding a user or service account, please see our documentation here: Office 365 - Getting Started with User and Service Account Permissions.

Important - By default, when a resource is created:

• NO ONE can work on behalf of the resource (create events on behalf of the calendar), including the primary owner.
• ANYONE can schedule/invite this resource. The event will show up within the resource calendar, but will require approval.

Depending on the workflow you are attempting to configure, you may need to adjust the following settings.

•  Scheduling options/settings

  • As an owner of a resource calendar, one of your first responsibilities is to set the required options/settings/permissions for the resource. Some of the things you can configure for your resource include the available hours, the length of the events, who can schedule with the resource, and if events are automatically processed, among others.

    • Office 365 - Configure Resource Scheduling Options/Settings/Permissions

•  Sharing options/settings

  • In addition to being able to configure settings for the resource, including who is allowed to schedule with the resource (for more information, see the above section), you can also grant users permissions to the resource, allowing them to view/edit the resource or otherwise act on behalf of it.

    • Office 365 (Outlook on the web | Outlook for Windows/Mac) - Manage Permissions to a Resource Calendar

•  Schedule (invite)
  • • Office 365 (Outlook on the web | Outlook for Windows/MacOS) - Invite a Resource Calendar

•  View/Edit (work on behalf-of)
  • • Office 365 (Outlook on the web | Outlook for Windows/MacOS) - Work On Behalf of a Resource Calendar

•  Access published calendar
  • • Office 365 (Outlook on the web | Outlook for Windows/Mac) - Accessing a Published/External/Internet Calendar