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KB User's Guide - Explanation of User Types and Access Levels
This document provides a broad overview of the different types of live site users in the KB, their access level, and how it relates to what content they can see.
Note: The user types described below all pertain to long-term KB access. If you have a need to share internal or draft content with an individual user on a temporary basis, please use the Private Share feature: KB User's Guide - Documents Tab - Shared-private (Privately Shared Docs)
User Types
The user types that can access KB live sites (i.e. external and/or internal sites) are as follows, ranging from the lowest access level to the highest):
- Public User
- Campus User
- Limited Access User
- Group Authorized User
- Fully Authorized User
- User Access Group Members
Public User
A "public user" is a user who is not authenticated with campus credentials, and who does not possess them. This is essentially anyone who is not affiliated with your campus.
A public user can only access externally-published content via your (and any other) external KB site.
Campus User
A "campus user" is a user who possesses valid login credentials for your campus and can successfully authenticate, but who does not meet the definition of any of the other user types described below.
A campus user can access externally-published content as well as content that has been published with the CampusAccess setting: KB User's Guide - Documents Tab - Using the CampusAccess Setting to Protect Content
Limited Access User
A "limited access user" is a user who has been added to your KB group space's user list with internal KB (iKB) permissions, and who has also been made a member of a Limited Access Group (see KB User's Guide - Users Tab - User Access Groups and Limited Access Groups for more information).
A limited access user can access externally-published content, CampusAccess content, and select internal content.
Group Authorized User
A "group authorized user" is a user who meets the criteria for at least one Group Authorization rule that is currently active (see KB User's Guide - Users Tab - Group Authorization for more information).
A group authorized user can access externally-published content, CampusAccess content, and any non-restricted internal content.
Fully Authorized User
A "fully authorized user" is a user who has been added to your KB group space's user list with internal KB (iKB) permissions, but who is not a Limited Access Group member or a User Access Group member.
A fully authorized user can access externally-published content, CampusAccess content, and any non-restricted internal content.
User Access Group Member
A User Access Group member is a user who has been added to your KB group space's user list with internal KB (iKB) permissions, and who has also been made a member of a User Access Group.
A group authorized user can access externally-published content, CampusAccess content, any non-restricted internal content, and internal content that is read access-restricted to their UAG.
What Each User Can See
Below is a chart detailing what content each user can see on which sites (external and internal), as well as how each site is presented to them.
In addition to the users described above, access conveyed via a Private Share is also included in this chart. For more information on the Private Share feature, please see: KB User's Guide - Documents Tab - Shared-private (Privately Shared Docs)
Public User | Campus User | Limited User | Group User | Full User | UAG Member | |
External Site URL | ||||||
External header, layout, CSS, JS, and footer) | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
External news items, topics, content modules, and side modules | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
External RSS feeds | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
External feedback options | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
External documents marked "Defer to SiteAccess" | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
External documents marked "Ext/Internal with campus login" | Title and keywords only | ✔ | ✔ | ✔ | ✔ | ✔ |
Internal Site URL | ||||||
External header, layout, CSS, JS, and footer | No | ✔ | No | No | No | No |
Internal header, layout, CSS, JS, and footer) | No | No | ✔ | ✔ | ✔ | ✔ |
Internal news items, content modules, and side modules | No | No | ✔ | ✔ | ✔ | ✔ |
External news items, content modules, and side modules | No | ✔ | No | ✔ | No | No |
Internal topics | No | No | Limited | ✔ | ✔ | ✔ |
External topics | No | ✔ | No | No | No | No |
Internal RSS feeds | No | No | Limited | ✔ | ✔ | ✔ |
Internal feedback options | No | No | ✔ | ✔ | ✔ | ✔ |
External feedback options | No | ✔ | No | No | No | No |
Blog options if applicable | No | No | ✔ | ✔ | ✔ | ✔ |
Internal documents marked "Defer to SiteAccess" | No | No | Limited | ✔ | ✔ | ✔ |
Internal documents marked "Ext/internal with campus login" or "Internal for all campus users" | No | ✔ | No | ✔ | ✔ | ✔ |
Internal documents with ReadAccess restriction applied | No | No | No | No | No | ✔ |