See Who Is Listed as Your Group Contact

To see the name and email displayed as the group Contact, those with Admin permissions can navigate to:

KB Admin Tools > Settings tab > Group Spaces link > Group Spaces screen

This screen displays a table of the first 25 KB sites. Your KB Space appears in line item 1 of that table.

Update The Group Contact Information

Line 1 of the table on the Group Spaces table has an Edit button next to the ID field, click that button. You will be led to the Group Space Options screen. Navigate down to the Contact Information table where the Group contact name and Group contact email fields are, make the necessary updates, and click the Update group space button at the bottom of the page.

Best Practices

Often, the email address found in the group Contact email field is also found as the recipient of Notifications. To check the email in the Notification page, navigate:

KB Admin Tools > Settings tab > Notifications link > Notification Settings screen > Click to expand Group Notification Email panel

The image below shows the expanded Group Notification Email settings. The Group notification email field is automatically populated by the first group Contact email upon creation.

• Update this field as necessary
• Check all other Notification on this page to make sure they are all updated.
• Click the Update button at the bottom of the Notification Settings Screen

For more details about Notification Settings, please refer to KB User's Guide - Settings Tab - Notification Settings.

If the previous group contact has left your unit, we also recommend removing them as a user and transferring their documents to a new owner.