General Information about the KB

• Tour of the KnowledgeBase
• The difference between the internal and external live sites
• Overview of KB Features

The KB Admin Tools (Back-end editor)

To access the KB Admin Tools for a group space at UW Madison, click here https://kb.wisc.edu/kbAdmin/. Other institutions can access the KB Admin Tools by replacing the Xs here (https://kb.XXXX.edu/kbAdmin/) with their institution. If you are not sure what the URL is for the KB Admin Tools, please email us here.

Document Creation

• How to create a document
• Create a Document from a Template
• Request Activation of a document (for those who do not have publish permissions)
• Document guidelines

Different Types of Documents to Create

• Create a Template
• Create a Glossary item
• Create a News item

Add an Image

• Create an Attachment folder
• Upload images into your document

A Closer Look at the Document Editor

• Overview of the fields on the document edit screen
• Description of the buttons in the document body editor
• Viewing documents in Review Mode (e.g. view document in a status queue)

Status of your Document

• Description of status queues (Active, In Progress, In Review, Inactive)
• Updating an already Active document. (Dual Status)
• Arranging for document edits to be published at a future date that you assign.