KB User's Guide - General Info - Subscribe to Changes

The following explains how to receive an email notification whenever a change is made to a document.

Subscribe to Internal Documents

Authenticated users (e.g. those who sign into a KB Live Site with their NetIDs to view documents) are able to subscribe to a specific document and receive a change notification via email. This email notify you when a change is made and marked as not being a "minor change" by the editor (an option found on the document screen editor under "Additional fields").

How to Subscribe to Document Change Notifications

The Subscribe to changes option is at the bottom of each internal document when viewing from the live site. Simply click that button to subscribe to change notifications. Now, when a change is made to that document, you will receive an email. The image below shows the Subscribe to changes button circled in red.

A confirmation page will indicate all documents to which you have subscribed. The resulting page also allows you to unsubscribe with one click, document by document. The image below is that of a confirmation page that you have successfully subscribed to Document 22302, Creating Table of Contents (TOC) with a KB page using jQuery.


If you click the arrow next to the document name (closer to the top of the page), you will get a Quick View (a read only view without leaving the page) of that document. The image below has a circle around the arrow leading you to the Quick View.


To unsubscribe, click on the Unsubscribe link in the far right column of the table. A message will appear verifying the removal of your subscription. The image below shows that you have successfully unsubscribed and shows your remaining subscriptions.


Accessing Subscriptions via the SitePref Tab

Those with access to the SitePref Tab may see their user subscriptions:

Navigating to KB Admin Tools > SitePref tab > Subscriptions link will lead you to the User Subscriptions screen.


From here you may Search your subscriptions by filtering by:

  • Document ID numbers- enter Document ID number, comma-delimit multiple Doc ID numbers
  • All Topics- displays that KB Site's topics in a dropdown menu
  • Docs owned by group- select from All groups, My group, Other groups from the dropdown menu
  • User - select a specific user and display his/her subscriptions
  • Limit - Adjust the limit of subscriptions displayed, defaults to 25 but goes up to 2000.

You may also save the displayed subscription list as a .CSV file.

Keywords:confirmation change notification subscribe unsubscribe feedback subscriptions page list of pages quick view quickview   Doc ID:13761
Owner:Teresa A.Group:KB User's Guide
Created:2010-04-04 18:00 CSTUpdated:2020-04-15 10:34 CST
Sites:KB User's Guide
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