Blackboard Collaborate Ultra (Recording) - Recovering Deleted Recordings
University of Wisconsin System (including Madison) users who wish to recover a Blackboard Collaborate Ultra recording deleted from Blackboard's servers should submit a ticket to Blackboard Collaborate Support for assistance. Blackboard retains backups for 30 days, although they do not guarantee that they can retrieve any specific recording.
• Login Group: "UWEX-Manager-Ultra"• SAS User Name: typically "UWEX-ULTRA_lti_YOURCAMPUS_Canvas" ex: UWEX-ULTRA_lti_Milwaukee_Canvas• Session Name: the title of the meeting/session in Collaborate Ultra• Date of Recording: date the recording started• Date of Deletion: the date the recording was deleted
Please note: University of Wisconsin System copies many Blackboard Collaborate Ultra recordings to Kaltura in accordance with the Media Management Practices, reducing the need to recover recordings from Blackboard's servers.