Canvas (Support) - Ticket Escalation Changes 01/21/21
Posted: 2021-01-21 17:59:01 Expiration: 2021-01-28 17:59:01
Disclaimer: This news item was originally posted on 2021-01-21 17:59:01. Its content may no longer be timely or accurate.
Campus Canvas administrators in the University of Wisconsin System Digital Learning Environment should use a new email address when escalating Canvas Cases to our Instructure Customer Success Manager.
For more information (and the new email address), campus Canvas administrators should see the KB: Canvas (Support) - Escalating tickets in Canvas Support [Campus login required].
-- UWSA DLE: Thomas Arendalkowski