Disclaimer: This news item was originally posted on Monday, Sep 23, 2019. Its content may no longer be timely or accurate.

Kaltura - Service Disruption 09/23/2019 [Resolved]

Posted: 14:47:17, Monday, Sep 23, 2019   Expiration: 14:47:17, Monday, Sep 30, 2019  

Kaltura experienced a partial service disruption on 09/23/2019.

Kaltura described the issue:

Kaltura has identified issues related to playback. Users may experience various symptoms including but not limited to player errors, issues with player loading (black screen), In-video quiz questions not loading, etc. The possible root cause has been identified, Kaltura teams are working to confirm and provide a solution.

Kaltura released the following statement on 09/24/2019:

The issue was resolved following the fixes that were deployed at 17:00 EDT yesterday (Sep 23rd). Kaltura has been monitoring the environment since then and found the environment to be stable.

For updates on the issue, or to get notice of future service issues, please visit: https://status.kaltura.com/

-- UWSA DLE: Thomas Arendalkowski

Created: 09:50:44, Monday, Sep 23, 2019 (by Thomas A.)
Updated: 13:04:21, Tuesday, Sep 24, 2019 (by Thomas A.)