Kaltura - Service Disruption 09/23/2019 [Resolved]
Posted: 13:47:17, Monday, Sep 23, 2019 Expiration: 13:47:17, Monday, Sep 30, 2019
Kaltura experienced a partial service disruption on 09/23/2019.
Kaltura has identified issues related to playback. Users may experience various symptoms including but not limited to player errors, issues with player loading (black screen), In-video quiz questions not loading, etc. The possible root cause has been identified, Kaltura teams are working to confirm and provide a solution.
The issue was resolved following the fixes that were deployed at 17:00 EDT yesterday (Sep 23rd). Kaltura has been monitoring the environment since then and found the environment to be stable.
-- UWSA DLE: Thomas Arendalkowski
Created: 08:50:44, Monday, Sep 23, 2019 (by Thomas A.)
Updated: 12:04:21, Tuesday, Sep 24, 2019 (by Thomas A.)