Canvas - Issues with Instructor Enrollment 05/01/2019
Posted: 2019-05-01 09:05:38 Expiration: 2019-05-08 09:05:38
Instructure has alerted us to an issue with instructor enrollments being removed in Canvas in some situations due to an issue in Kimono. Kimono is planning to release a fix next week. The instructor enrollments are paused in Kimono until the fix is in production next week.
Until the fix is made to Kimono, if your instructors are
missing their enrollment in a course, please have them contact Instructure Tier
1 support and Tier 1 support can manually enroll the instructors. Your admins
could also manually enroll the instructors in the courses if needed. We realize
this is an inconvenient time for the issue since many of you are finalizing
summer term enrollments. The student enrollments are not impacted and
instructors already enrolled in Canvas courses should not be impacted.
-- UWSA DLE: Thomas Arendalkowski