Disclaimer: This news item was originally posted on Wednesday, May 1, 2019. Its content may no longer be timely or accurate.

Canvas - Issues with Instructor Enrollment 05/01/2019

Posted: 08:05:38, Wednesday, May 1, 2019   Expiration: 08:05:38, Wednesday, May 8, 2019  

Instructure has alerted us to an issue with instructor enrollments being removed in Canvas in some situations due to an issue in Kimono. Kimono is planning to release a fix next week. The instructor enrollments are paused in Kimono until the fix is in production next week.

Until the fix is made to Kimono, if your instructors are missing their enrollment in a course, please have them contact Instructure Tier 1 support and Tier 1 support can manually enroll the instructors. Your admins could also manually enroll the instructors in the courses if needed. We realize this is an inconvenient time for the issue since many of you are finalizing summer term enrollments. The student enrollments are not impacted and instructors already enrolled in Canvas courses should not be impacted.

-- UWSA DLE: Thomas Arendalkowski

Created: 08:09:39, Wednesday, May 1, 2019 (by Thomas A.)
Updated: 08:09:39, Wednesday, May 1, 2019 (by Thomas A.)