DoIT Shared Tools - JIRA - Add Users via JIRA User Group

As an Administrator, you can choose a more granular security model by asking DoIT JIRA Admins to create one/multiple user groups that can grant different levels of access within the JIRA instance. This is ideal when you need to compartmentalize and track users from different parts of the University and/or varied functionalities in your project. This document will give you instructions on how to assign permissions by adding users to groups.

Note: Only JIRA Super Admins can add/update/delete a JIRA User Group, making this user method highly discouraged.

Please consider DoIT Shared Tools - JIRA - Add Users to Project via Roles for individual users or DoIT Shared Tools - JIRA - Add Users to a Project and Role via UDDS for groups.

What is a JIRA User Group?

A JIRA User Group is a convenient way to manage a collection of users. You can use these Groups throughout your project to:

  • Grant project-specific access
  • Receive email notifications
  • Access issue filters and dashboards
  • Reference workflow conditions
  • Integrate with project roles

How to Create a JIRA User Group

If you are a JIRA Project Lead or Administrator, you won't be able to create, delete, or edit groups or group membership from within JIRA, and automatic group membership will not apply. However, you'll still be able to assign User Groups to project roles. For details on alternative options for adding users, please see the note above.

To have a JIRA group created, email Please provide:

  • Name of your Jira Project and Project Key
  • Provide a name for your new JIRA User Group
  • Provide the NetID(s) of the users you want to added to this list

If a user is brand new to JIRA, please have that person complete JIRA Self-Enrollment. After you have confirmed that the steps have been completed by the brand new user, THEN contact the Jira Admin with their NetID.

JIRA Project Administrator May Assign Groups to Roles

After JIRA Admins create and populate a JIRA user group, the Project Administrator(s) may assign the groups to the Roles of their choosing.

In the image below, the highlighted headers are specific roles. Under each role is JIRA Group (example: "ADI Mobile App Devs"). The image below shows that the Mobile App developers and the FY17 Contractors have full use of the JIRA project. However, the UW Accountants have a limited create role and the Auditor access is read-only.

Jira User Groups in roles

To remove a group, place your cursor on the line on which the group you want to be removed. A "trash can" icon will appear. Click on the icon to remove the group from that role.

remove group click on trash icon

See Also:

Keywords:Project super admin groups collection permission permissions access grant different departments   Doc ID:9358
Owner:Teresa A.Group:Shared Tools
Created:2009-03-18 19:00 CDTUpdated:2022-01-20 16:24 CDT
Sites:DoIT Help Desk, DoIT Staff, Shared Tools
Feedback:  0   0