Office 365 - Handling Departmental Email Addresses and Messages for New and Departing Employees (Departmental IT)
This document provides a possible procedure departmental IT staff may adopt for the granting and removal of email addresses in their departmental domain (e.g. firstname.lastname@example.org) and retention of department-related email if/when an employee departs the organization. It is adapted from a process previously developed by campus's Research and Sponsored Programs group for their own use.
Departmental IT staff requests administrative access over the new employee's NetID@wisc.edu account.
New employee responds to request and grants departmental IT staff administrative access over their NetID@wisc.edu account.
Departmental IT staff takes the following steps:
If necessary for continuity of business processes or sharing of knowledge, departmental IT staff may link other employees to the service account containing the departed employee's departmental email messages.