Microsoft 365 - Thunderbird - Backing up and restoring a profile/email

Best Effort Support Only

This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird.

Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result.

Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved.

For more information on Office 365 client support, please see: Microsoft 365 - Which clients/protocols will be supported?

In Thunderbird, the Profile folder contains locally stored mail, preferences and settings, extensions, etc. If you have important emails saved locally, you are strongly encouraged to backup your profiles regularly to prevent loss of data.

CAUTION: You should always verify that your backed up Profile contains the desired information before doing anything that might cause your profile to be lost, such as reinstalling your OS or deleting a user account in Windows or OS X.

The DoIT Help Desk is not responsible for any data that might be lost following the procedures below.

More information

Steps are given specifically for backing up IMAP mail locally, follow MozillaZine KB's IMAP Backup instructions.

Additional information about backing up and restoring Profiles in Thunderbird can be found in http://kb.mozillazine.org/Profile_backup.

Keywords:	wiscmail wisc mail e-mail Mozilla backup store save archive restore recover Suggest keywords	Doc ID:	9221
Owner:	Help Desk KB Team .	Group:	DoIT Help Desk
Created:	2009-02-26 19:00 CDT	Updated:	2023-02-02 15:25 CDT
Sites:	DoIT Help Desk
Feedback:	0 0 Comment Suggest a new document Subscribe to changes

Microsoft 365 - Thunderbird - Backing up and restoring a profile/email

Best Effort Support Only

More information

See Also: