WiscIT User's Guide
Work In Progress
WiscIT Documentation Update
This document is part of the WiscIT Documentation Overhaul that is due for completion in July 2019. Some links or information on this page may not be fully completed.
This document details the features that exist within the WiscIT application
What is WiscIT
WiscIT is DoIT's Information Technology Service Management solution, powered by Cherwell Service Management.
There are two methods of accessing the software, through a Windows Desktop Client, or via a Web Client. An account is required to log-in. UW-Madison affiliates that would like to track or submit incidents to DoIT can do so via the customer portal available at wiscit.wisc.edu.