GoPrint (Win) - Printing from Personal Computers

This document describes the process for printing to a GoPrint server from personal computers connected to UW-Madison's network.

Due to recent Microsoft updates to the Windows printing service this functionality is currently unavailable.

Windows 10

    1. Ensure that you are currently logged in to the campus wireless network otherwise you will be unable to add campus printers.
      Note: Any campus wireless network will work
    2. Click on start Menu

Click on the Start Menu

    1. Click on File Explorer

win10StartMenu2-18-16.png

    1. In the address bar, enter the server you wish to connect to (e.g. \\goprint.doit.wisc.edu, \\libprint.library.wisc.edu) and hit enter. See GoPrint - Printer Queue Names and Locations to determine to which queue you want to connect.
      Note: It is important to include the backslashes in front of the address. If you do not, Windows will assume you want to go to a website and will open a browser taking you to the wrong place.

win10fileexplorerAdd2-18-16.png

    1. Enter your Net ID and NetID Password
      Note: You must use the following format
      Username: AD\NetID
      Password: NetID Password
      Note: If you are connecting to the library print server please use Username: libprint.library.wisc.edu\printuser and Password: pr1nt.m3
    2. Click the OK button

Note: The error message "The username or password is incorrect." will display until a valid username is entered.

Login with your NetID with the following format username: ad\NetID password:NetID password

    1. Scroll to the printer

List of available printers

    1. Double click the printer you would like to add
      Note: After double clicking, it takes up to a minute for the next dialog box to appear
    2. A window will display with the message below

Window will display connecting to printer name on printer server name and load drivers

    1. When the following dialog displays, the printer has been successfully added

dislays the printer queue

    1. When you print a document, select the printer you added.
      Note: The example below is an example of Union South.
    2. Click on the Print button

Select the appropriate printer

  1. To retrieve your print job, go to the release station.

Windows Vista, Windows 7 and Windows 8

Note: Images are from Windows 7. Windows and dialogs will look slightly different for Vista and 8 but are functionally identical.

  1. Ensure that you are currently logged in to the campus wireless otherwise you will be unable to add campus printers.

  2. Open up Windows Explorer. Windows Explorer Icon

  3. In the address bar, enter the server you wish to connect to (e.g. \\goprint.doit.wisc.edu, \\libprint.library.wisc.edu) and hit enter. See GoPrint - Printer Queue Names and Locations to determine what queue you want to connect to.  Note: It is important to include the backslashes in front of the address.  If you do not, Windows will assume you want to go to a website and open a browser taking you to the wrong place.

    Enter server into the address bar

  4. You will be prompted for a username and password. This is not your NetID. See GoPrint - Printer Queue Names and Locations for the username and password for the server you're connecting to. You may wish to have windows save the password if you'll be printing again in the future.

    Enter username and password for the server.

  5. A list of printers should appear. Right click on the printer you want to install and click Connect... You may not have permission to connect to some of the printers on the list. See GoPrint - Printer Queue Names and Locations to identify the name of the queue you want.

    Find the printer you want and double click or right click and select connect...

  6. The printer should begin installing.

  7. You may be prompted to install a printer driver. If so, click Install Driver

    Cick Install Driver

  8. The printer should eventually finish installing.

  9. The printer should now be installed. Make sure to select it when printing.

    Select the printer you just installed.




Keywords:print printer infolab laptop desktop windows xp vista goprint wireless printing 7 8   Doc ID:8594
Owner:SEAN G.Group:InfoLabs
Created:2008-12-01 19:00 CDTUpdated:2022-07-01 12:03 CDT
Sites:DoIT Help Desk, General Library System, InfoLabs
Feedback:  3   49