GlobalProtect VPN - Connecting using Windows

Step by step instructions on connecting with the (already installed) WiscVPN GlobalProtect client.

- Click the GlobalProtect icon on (bottom right) the Taskbar.
Note:  The GlobalProtect icon looks like a white/grey earth globe, when it is not connected.
GlobalProtect taskbar icon

- Confirm that the correct Portal is selected.
GlobalProtect Portal drop down menu
Note:  The general campus VPN portal is  A different portal may be needed (such as a specific departmental portal) depending on a user's access requirements.

- Click the Connect button.
GlobalProtect Connect Button

- Enter your NetID credentials.
GlobalProtect Sign In
Note: If you have a Static IP enabled add an _1 after your NetID username.  Example: bbadger_1

- Enter the MFA-Duo passcode, or type the number 1 to initiate a Duo Push, then click Sign In.
GlobalProtect Duo Push
Note: The following window will show until the Duo-Push completes.
  GlobalProtect Connecting

- After completing the MFA-Duo authentication, GlobalProtect should show the following window when properly connected:
GlobalProtect connected
Note: The GlobalProtect icon looks like a blue/green earth globe with a shield, when it is connected.
GlobalProtect Taskbar icon connected

Also see:

WiscVPN - How to Install, Connect, Uninstall, and Disconnect WiscVPN Palo Alto GlobalProtect

WiscVPN - Installing the Palo Alto GlobalProtect Client (Windows)

Keywords:GlobalProtect Global Protect Windows Connect VPN   Doc ID:85676
Owner:Adrian G.Group:School of Medicine and Public Health
Created:2018-09-14 18:29 CDTUpdated:2022-07-15 13:57 CDT
Sites:School of Medicine and Public Health
Feedback:  1   0