Cisco VoIP - Managing deleted and sent item folders in the voicemail portal

How to manage the deleted and sent folders in the voicemail portal

You must be first logged into the portal. See Cisco VoIP - Voicemail Portal Sign in and Overview

Web Inbox will retain deleted and sent messages.  These folders should be managed periodically as they will impact message delivery if the mailbox reaches full capacity. 

Deleted and sent messages can be accessed by selecting the appropriate tab.

Voicemail Tabs
Messages should be purged from the Deleted folder periodically.  This removes the message permanently from portal.

empty deleted items button

From the Deleted folder, select the Empty deleted items button.

If you need further help, please contact the DoIT Help Desk for assistance

Keywords:cisco voip managing manage folders deleted sent delete messages message   Doc ID:72633
Owner:ELIZABETH C.Group:Voice Services
Created:2017-04-17 10:58 CDTUpdated:2022-03-07 14:35 CDT
Sites:DoIT Help Desk, Voice Services
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