DoIT Shared Tools - JIRA - Microsoft Teams Integration

This document explains how to get JIRA issues recorded in a Mircosoft Teams Channel.


For Users

  1. In Teams, select or create a Channel for the JIRA notices to show in.
  2. Click on the "..." icon and select Connectors.
  3. In the connectors channel search for "JIRA Server".
  4. Name it, and on the next screen copy and retain the WebHook URL.
  5. Contact the Shared Tools team at and provide the WebHook along with the names of the projects you wish to have reported.
    • Note: The default is for the Webhook to fire on Issue Created/Updated.  That should announce most actions to the channel. For all possible options, see the tables below.
  6. The JIRA Admins will contact you once the steps below have been completed.

List of Webhook Firing Options

Worklog Created, updated, deleted
Comment Created, updated, deleted
Issue Created, updated, deleted, worklog changed

Project Related Events

Project Created, updated, deleted
Version Released, unreleased, created, moved, updated, merged, deleted

User Related Events

User Created, updated, deleted

JIRA Configuration Related Events

Voting, watching, unassigned issues, subtasks, attachments, issue links, time tracking

JIRA Software Related Events

Sprint Created, updated, deleted, started, closed
Board Created, updated, deleted, configuration changed

Keywords:actions, "add", "channel" connectors channels search webhook web hook record create send message team   Doc ID:72052
Owner:John H.Group:Shared Tools
Created:2017-03-27 10:28 CDTUpdated:2022-01-20 13:59 CDT
Sites:DoIT Help Desk, DoIT Staff, Shared Tools
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