Help Desk External Links

This document contains a list of external, non-KB links for easy access.

Remote Help (*Please do not select unless instructed by an agent*)

1. Zoom Identity Proofing
2. BeyondTrust Remote Support https://remotehelp.doit.wisc.edu/

NetID / Campus ID Recovery

1. NetID Self Recovery https://www.mynetid.wisc.edu/recover/netidRecovery
2. NetID Self Password Reset https://www.mynetid.wisc.edu/recover/pwdreset 
3. NetID Modification Page  https://www.mynetid.wisc.edu/modify
4. NetID Activation Page https://www.mynetid.wisc.edu/activate
5. MyInfo CID / Transcript Recovery Page https://myinfo.wisc.edu/cgi-bin/login.cgi
6. Multiple Netid Verification https://www.mynetid.wisc.edu/mnt/

Duo Multi-Factor Authentication

1. Duo Portal https://mfa.wisc.edu 
2. Duo Manage Devices https://mynetid.wisc.edu/mfa-portal/?rm=duodmp 
3. Duo Temporary Passcode https://login.wisc.edu/duo-recovery/
4. Duo Backup Passcodes for Future Use https://mynetid.wisc.edu/mfa-portal/?rm=codes
5. Duo token registration https://mynetid.wisc.edu/mfa-portal/?rm=token

UWNet / Eduroam / WiscVPN

1. UWNet Device Pre-Register https://access.services.wisc.edu/Device
2. WiscVPN Install https://uwmadison.vpn.wisc.edu/global-protect/getsoftwarepage.esp
3. Eduroam Configuration Assistant https://cat.eduroam.org/?idp=6417

Helpful Links

1. Canvas https://canvas.wisc.edu/
2. Office 365 Email https://email.wisc.edu/
3. MyUW  https://my.wisc.edu/
4. Course Search and Enroll https://enroll.wisc.edu/search
5. Wiscard Balance https://online.wiscard.wisc.edu/
6. UW-Madison Registrar’s Office https://registrar.wisc.edu/contact/#phone
7. UW-Madison Office of Admissions https://admissions.wisc.edu/contact-us/
8. Library Device Rental https://ecs.library.wisc.edu/
9. College and Memorial Library Device Rental https://www.library.wisc.edu/equipment/
10. Wisc Account Admin https://email.wisc.edu/admin/
11. Outages Page https://outages.doit.wisc.edu/
12. WiscIT Open / New Tickets https://wiscit.wisc.edu/CherwellPortal/WiscIT/
13. Cisco VoIP Voicemail Portal http://go.wisc.edu/rc4zss
14. Cisco VoIP Self Care Portal http://go.wisc.edu/6fz24i



Keywords:Help desk, helpdesk, external, links, link, internal, kb, duo, netid, password, canvas, email, uwnet, eduroam, internet, referral, password, myuw, customer, customers, list of links, link list, course search and enroll, cse, device rental, library, remote support, zoom, bomgar, beyond trust, beyondtrust, identity proofing, proof, login, recovery, self help, reset, log in, self service   Doc ID:690
Owner:Caleb H.Group:DoIT Help Desk
Created:2000-10-25 19:00 CDTUpdated:2022-05-06 09:07 CDT
Sites:DoIT Help Desk
CleanURL:https://kb.wisconsin.edu/help
Feedback:  3   0