CCI Private Cloud - Data Elements Allowed in CCI Private Cloud
Non-Restricted Data elements are allowed in the CCI Private Cloud environment.
The following Restricted Data elements are not allowed in the CCI Private Cloud environment:
- Protected Health Information (PHI) – HIPAA
- When provisioning a new VM, you will be asked 'Does this VM access, process, or store protected health information?'
- Data Protected by PCI Regulations
- When provisioning a new VM, you will be asked 'Does this VM access, process, or store protected by PCI regulations?'
- Data Protected by Select Agent (SA) Regulations - FISMA
- When provisioning a new VM, you will be asked 'Does this VM access, process, or store protected by Select Agent regulations?'
- Social Security Number (SSN)
- When provisioning a new VM, you will be asked 'Does this VM access, process, or store SSN information?'
- UW-Madison Photo ID Number
- When provisioning a new VM, you will be asked 'Does this VM access, process, or store photo ID information?'
- Data Protected by FERPA
- When provisioning a new VM, you will be asked 'Does this VM access, process, or store data protected by FERPA regulations?'
- Financial Account Number or Any Data That Would Permit Access to an Individual’s Financial Account
- When provisioning a new VM, you will be asked 'Does this VM access, process, or store financial account data?'
- Driver’s License Number or State Identification Number
- When provisioning a new VM, you will be asked 'Does this VM access, process, or store driver's license or state ID data?'
- Deoxyribonucleic Acid (DNA) Profile
- When provisioning a new VM, you will be asked 'Does this VM access, process, or store DNA data?'
- Unique Biometric Data
- When provisioning a new VM, you will be asked 'Does this VM access, process, or store biometric data?'
If you're unsure how to classify your data, please contact cci-virtualization@wisc.edu.
Incident Reporting & Technical Support
CCI Private Cloud Incident Reporting
- Customers should contact the DoIT Help Desk to report an incident or check the outages page for an CCI Private Cloud incident.
- Formal support is provided for CCI Private Cloud during business hours only. After-hours support is best effort.
CCI Private Cloud Technical Support
- Customers should contact the DoIT Help Desk or email cci-virtualization@wisc.edu with support requests.
- CCI Private Cloud technologists will respond to all support requests by the end of the following business day.