CCI Private Cloud - CCI Private Cloud Rates

This document details the rates for VMs running in the CCI Private Cloud.

CCI Private Cloud Rates:

For the official rate information, see: https://it.wisc.edu/services/campus-cloud-infrastructure-cci/. Billing for CCI virtual servers is done based on resource allocation, not resource consumption.


    Incident Reporting & Technical Support

    CCI Private Cloud Incident Reporting

    • Customers should contact the DoIT Help Desk to report an incident or check the outages page for an CCI Private Cloud incident.
    • Formal support is provided for CCI Private Cloud during business hours only. After-hours support is best effort.

    CCI Private Cloud Technical Support

    • Customers should contact the DoIT Help Desk or email cci-virtualization@wisc.edu with support requests.
    • CCI Private Cloud technologists will respond to all support requests by the end of the following business day.

     

    See Also:



    Keywords:cci, cciv, private, cloud, virtualization, billing cost vm pay   Doc ID:52779
    Owner:Drew D.Group:Campus Cloud Infrastructure (CCI) - Private Cloud
    Created:2015-06-18 15:40 CDTUpdated:2023-03-31 08:57 CDT
    Sites:Campus Cloud Infrastructure (CCI) - Private Cloud
    Feedback:  0   0