Microsoft 365 - Thunderbird - How to fix problems with LDAP auto completion

This document explains how to fix Thunderbird if the LDAP auto completion is not working properly when composing a message. This document is relevant for Thunderbird 1.5 or later.

1. Open Thunderbird. Click Tools ➔ Options (Mac users: Thunderbird ➔ Preferences).

2. Click the Advanced button at the top right of the screen. On the General tab, click Config Editor.


3. In the Filter text box, type the following: ldap_2

4. Find the LDAP server name in the configuration list. This name will vary depending on what you named the LDAP server during setup.

  • In order to find the LDAP server name, look at the other ldap_2.servers.* entries for the server name.
  • In this example, the server name is ldap_2.servers.UWLdap.


    5. Find ldap_2.autoComplete.directoryServer in the configuration list. Double-click the preference to modify it.


    6. Type the LDAP server name in this field to set the default search directory. Then click OK.


    7. Exit and restart Thunderbird.

    8. Thunderbird will now auto complete email adresses using the LDAP when composing email messages.

    See Also:

    Keywords:Thunderbird LDAP auto completion   Doc ID:5032
    Owner:Help Desk KB Team .Group:DoIT Help Desk
    Created:2006-10-05 19:00 CDTUpdated:2023-02-02 15:25 CDT
    Sites:DoIT Help Desk
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