Web Hosting - Database Policies

Available Databases

  1. Oracle, MS SQL, and MySQL: Enterprise DBA database hosting expertise provided by DoIT's Database hosting team (separate service fee applies).
  2. MySQL: Managed directly by the Customer through the Plesk control panel. For instructions, see Web Hosting - Managing MySQL Databases.

Linux/Apache (LAMP) and Windows/IIS/ASP service accounts come with MySQL databases depending on the account level:

Service Account Databases
Nickel 1 for test and 1 for production
Silver 5 for test and 5 for production
Gold/Platinum 10 for test and 10 for production
Additional Blocks of Databases +5 MySQL Databases for $10/month (5 for test, 5 for prod)

Please contact webhosting@doit.wisc.edu with questions.

Database Support Policy

It is not the intent of the Web Hosting service to provide enterprise-level MySQL support. The intent is to provide MySQL databases in support of web applications running on the server (ex: custom PHP apps, WordPress, Drupal, etc.). While we provide support outside of business hours for hosted websites and MySQL data access internal to the server, there is no guarantee of up-time or MySQL data access external to the server.

For database hosting that requires a higher level of support than is provided in this environment, please refer to the enterprise offerings through DoIT's Database hosting team (Oracle and MSSQL).

To contact DBAs with expertise in database systems support, email: db-hosting@lists.wisc.edu

Keywords:hosting, databases, mysql, oracle, mssql, policy   Doc ID:28905
Owner:Jake S.Group:DoIT Web Hosting
Created:2013-03-04 15:07 CDTUpdated:2023-02-03 09:40 CDT
Sites:DoIT Web Hosting
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