SIS - Opening Multiple Stand Alone SIS Sessions

Review these tips to successfully have SIS open in multiple SIS sessions without one session affecting the other.

Issue

You may be logged into SIS more than once. You click Sign Out on one instance and the other instance signs out; or you navigate or click a link in one of the SIS instances and it gives you a logged out or password expired message.

The Advisor Center, Faculty Center, Student Center, Course Search & Enroll App all access SIS real-time data.

Resolution

To successfully have SIS open in multiple windows without one session impacting the other, do one of the following:

  • In Google Chrome, select 3 dots customize button, select 'New incognito window'.
  • In Mozilla Firefox, select 3 lines menu button, select 'New Private Window'.
  • In Internet Explorer, use the menu path >File > New Session when opening a second instance.
  • Open two different browsers, e.g., start Google Chrome and start Mozilla Firefox.



Keywords:sis ie ie8 mozilla firefox internet explorer logs off log off disconnected new session advisor faculty student center class search course guide   Doc ID:17921
Owner:Kim A.Group:Office of the Registrar
Created:2011-04-07 19:00 CDTUpdated:2021-06-08 15:19 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Office of the Registrar
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