Printing: GoPrint Control Center - Delegated Queue Access for Library Staff

This article shows how library staff can access Tier 1 GoPrint queues to release jobs for free, re-print jobs, delete jobs that are hanging, etc.

  1. Open a web browser and navigate to
  2. Login with your library's user (ex. memstaff) and the password given to you by LTG.  (Note to LTG staff: username=ltgadmin  password in LP )

  3. Underneath the printer in question, click on the little blue box to access the queue.  (Use Olivetti queues if your library has been cutover to the new Tier One image).  Use the Libprint queues if you haven't been migrated yet.


  4. The default view, ACTIVE, is a list of current jobs waiting to be printed. 
    • To delete a problematic job from the queue, click on the green "Discard" button below the list of jobs
    • To print a job for free for a patron,  click on the green "Print Selected Jobs to..." button below the list of jobs and choose the desired printer.


    For Memorial Library 2nd floor printing, see this article to explain the queues.

    For Law Library, if you print a job here to Law_B&W it will come out on Law_A.    Or you can release specifically to Law_A or Law_B (the printers that "service" the main queue Law_B&W which load balances between Law_A and Law_B

  5. If a job was accidentally deleted or needs to be re-printed, you can click the "Archived" button to view a list of all print jobs in the last 4 hours.      Requeuing the job will send it back to the print print queue for the patron to pay for it again, or you can follow the steps above to re-print for free.
  6. If there is nothing in the archives, go to a popular queue (like college) and take an old job from their archives. In the image below, to the right of the red arrow is a dropdown menu of where you can send the job. 


Print Card Info: 
Card Number - 9990142330
Password - 9774

Keywords:GoPrint, print, printers, libstaff, staff, tier 2, tier2, refunds + reports admin free printing selectric, print card, olivetti   Doc ID:16368
Owner:Ayca H.Group:General Library System
Created:2010-12-28 19:00 CDTUpdated:2022-02-03 13:14 CDT
Sites:General Library System
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