Voice/Telephone Services (Centrex)

UW–Madison has moved the majority of its telephone lines from Centrex to Cisco VoIP service. If you have a Cisco logo on your phone or use your computer as a telephone, you have Cisco VoIP Service. This information is is for the few remaining Centrex lines. Please note that DoIT will not install new Centrex lines except in rare cases such as building in not on the campus network.

For an overview of Centrex service provided by DoIT, please see our website.

For Centrex dialing features, see Voice/Telephone Services (Centrex) - Calling Features

For instructions on how to place a Centrex order, see Voice/Telephone Services (Centrex) - How to place an order

For information on Cisco service, please see the Cisco VoIP Service Page.

For information on fax service, please see CloudFax - Getting Started