KB User's Guide - Introduction to the TinyMCE Editor

This document will serve as a landing page for help and support information on the new WYSIWYG editor for the KB, TinyMCE.

The KB is in the process of transitioning to a new WYSIWYG editor. During this time, we encourage you to become acquainted with the new editor, though you may continue to have access to the Classic editor depending on your group settings.

Which editors can I access?

Group space admins may choose which editor(s) is/are enabled for their space by following the steps described in  KB User's Guide - SitePref Tab - Group Space Editor Options 

Individual authors can choose which editor is their default in spaces where more than one is enabled by updating their user profile as described in  KB Users Guide - Home Tab - My Profile 

  • Note: Beginning on October 27, 2022, TinyMCE will become the default editor for all users, and the option to set your editor preference in your profile will be disabled.

How can I learn more?

The following documentation specific to the new editor can be found below:

You can also access documentation directly within the new editor via the Help menu in the editor menu bar. Some of this documentation will point to the TinyMCE website, and some will point to the KB User's Guide.

Additional documentation will be added as needed.




Keywords:new wysiwyg editor transition guide support help feedback learn about   Doc ID:114570
Owner:Leah S.Group:KB User's Guide
Created:2021-10-28 15:39 CSTUpdated:2022-10-13 10:35 CST
Sites:KB User's Guide
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