KB User's Guide - Topics Tab - Topics Tree

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You must have full administrative permissions in your space to perform these steps.

The Topics Tree that allows you to add, edit or delete topic categories to sort and distinguish your KnowledgeBase documents. The Topics Tree can be seen in the form of a Topic (Site) Map on your KB internal/ or external sites.

Access to Topics Tab for Top Topic Creation

Access to the Topics tab is controlled with individual user rights.

  • Go to the KB Admin Tools > Users Tab
  • Find the appropriate user
  • Check the Topics check box
  • Click on the Update button to save your work
  • *Note: you do not need to have Admin Permissions (SitePref/Publish) to add/edit/delete Topics.

The image below shows the checked Topics check box in the Users tab.

User permissions topics enabled

Create, Edit, Update and Delete Topics

Click on the Topics tab in the KB Admin Tools. Clicking here defaults you to the Topics Tree screen.

Topics tab in KB Admin Tools

From here, topics can be arranged to form the Topics Tree in a hierarchy up to five levels deep. Documents can be associated with any number of topics as well as topics at any level of the hierarchy.  For more details, please see KB User's Guide - Topics Tab - Adding, Editing, and Deleting Topics The image below shows the Topics Tree from one of our test sites.

Topics tree with emphasis on 5 levels of topics

See Also:

Keywords:KB knowledgebase knowledge base Admin Tools User Guide Categories topics summary Tab hierarchy tree "topic name" "topic names" "topic level" topics map RSS rss sitepref content module side module topics.php display topics map generate rss   Doc ID:110
Owner:Leah S.Group:KB User's Guide
Created:2000-10-29 18:00 CSTUpdated:2022-03-01 10:13 CST
Sites:KB User's Guide
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