Zoom - Known Issue - Cannot Launch a Meeting from Firefox

In the Zoom-Canvas integration, users may not be able to launch a meeting from Firefox.

When using the Zoom-Canvas integration in Firefox, users may experience difficulties launching a meeting.


  • Students and Instructors using Mozilla Firefox to access a Canvas course where the Zoom integration is enabled.


This issue is present as of 30 November 2021.


Please use an alternate browser, such as Google Chrome, when using the Zoom-Canvas integration.

Keywords:canvas videochat video chat conferencing videoconferencing room moderator session meeting firefox browser   Doc ID:108011
Owner:Learn@UW Madison .Group:Learn@UW-Madison
Created:2020-12-21 10:14 CSTUpdated:2021-11-30 14:41 CST
Sites:DoIT Help Desk, Learn@UW-Madison, Zoom
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