DUO - MFA Enrollment

Duo is a Multi-Factor Authenticator (MFA) that adds a second layer of security to your NetID account. Verifying your identity using Duo (with your phone or other mobile devices) prevents unauthorized access to an account even if the password has been compromised/stolen. DUO enrollment is a required process to begin using DUO protected services. DUO enrollment can be performed via the DUO Device Management Portal(DMP linked below). Successful use of MFA is dependent on having the device on you. If you do not have access to the device and are unable to complete authentication when prompted, access will be denied.

Enroll your Phone or Tablet

It is recommend to do the enrollment setup using your computer.
  1. On your computer go to the DUO device management portal https://netid.uwosh.edu/duo
  2. Enter your NetID username and password
    Duo DMP Login

  3. Click Start setup


    Enrollment_link


  4. Select the specific type of device you would like to use.  We recommend using a Mobile phone for the best experience, but you can also enroll iOS or Android tablets
  5. Click Continue


    Enrollment_Setup

Phone Setup
  1. Enter your phone number
  2. Check the box to verify your entry
  3. Click Continue

    PhoneNumberEntry


  4. Choose your type of phone
  5. Click Continue

    EnterPhoneNumber


  6. Grab your mobile phone
  7. Go to your phone App Store. You can also follow the platform specific instructions on the screen if needed

  8. Search for the DUO mobile app DUO Mobile
  9. Install the app
  10. After installing the DUO app, return to the enrollment window click "I have Duo Mobile installed"

    InstallMobileDUO


  11. Open the Duo mobile app on your phone
  12. Follow the instructions on the screen to Scan the barcode.  Performing this step links the app to your NetID account so you can use it for authentication
    NOTE: If unable to scan barcode, Click "Email me an activation link instead". Check your email and follow the instructions to activate your Duo Mobile App
  13. Click Continue


    ActivateDUOMobileOk


  14. You should get a screen that says Enrollment Successful!


    EnrollmentComplete


  15. Click Dismiss
  16. Click the drop down menu next to When I log in:
  17. Select Automatically send this device a Duo Push


    DUO Settings


  18. Click Save
  19. Your DUO setup is complete
    • Make sure to carry your device when you will need to log into UW Oshkosh systems

  20. When you log into a system that requires DUO authentication your phone will send you a push notification for approval.  The push is the easiest way to authenticate with DUO.  Here is a quick video demonstration of the DUO push https://www.youtube.com/watch?v=JN0Hj0pKZ7U
    • If you do not see the push you can open the DUO app and you should see a green bar at the top that says Request Waiting.  Tap to Respond...
  21. Click Approve
    • If you have not initiated a login do not approve the push

Notify




If you need further assistance please contact the Information Technology Help Desk at 920-424-3020 or helpdesk@uwosh.edu