Kaltura: Enable 3rd-Party Cookies

This article demonstrates how to allow 3rd-party cookies in a variety of browsers. You need to enable these cookies in order to access Kaltura videos.

Safari on Mac
  • Open "Preferences" from Safari Menu    

                                          Mac preferences                                                                                                        
  • With "Preferences" open, click the "Privacy" tab. Follow either of the two steps below, depending on your versions of Safari
    • Under "Cookies and website data " click "Always Allow." At the bottom of the Privacy tab, make sure that Safari's "Do Not Track" feature is unchecked.

    • Make sure that "Prevent cross-site tracking" and "Block all cookies" are both unchecked.preferences 2

Safari on iPhone (iOS)

  • Return to the home screen by pressing the round button underneath the screen. Then, find the :Settings" icon and tap on it. 

  • Scroll down and tap on the "Safari" item.  
  • Make Sure that both "Prevent cross-site tracking" and "Block all cookies" are unchecked.

safari 2
  • You will need to restart Safari before the settings take full effect.
  • Click or tap on the "Customize and control Google Chrome" button from the top-right corner of the window. It looks like three dots arranged vertically. In the menu that opens, go to "Settings." 


  • Scroll down and click "Advanced" at the bottom of the window. 
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  • Scroll down to "Privacy and security," and click "Site Settings." 

  • Chrome 3

  • In the "Permissions" section, click on "Cookies and site data." 
Chrome 4
  1. Set the "Block third-party cookies" switch to "off"; make sure that the circle is on the left and the bar is gray. 
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     Mozilla FireFox

    1. Click on the "menu" button in the top-right corner. In the menu that opens, choose "Options." 

    • In the "Options" tab, choose "Privacy & Security" on the left.  

    • Make sure this is set to "Standard."

        Keywords:Kaltura, videos, canvas, cookies   Doc ID:99800
        Owner:Robert C.Group:UW Oshkosh
        Created:2020-03-31 12:17 CDTUpdated:2020-03-31 16:21 CDT
        Sites:UW Oshkosh
        Feedback:  0   0