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Outlook - iOS Setup (iPhone/iPad)

This document outlines how to setup the Outlook app on your iOS device for use with the Office 365 system.

Outlook for iOS Setup

This document contains instructions on how to set up email with the Microsoft email client. Microsoft does not recommend native clients (such as Apple Mail) for use with Office 365 as there are often modifications to functionality.  

Information Technology will offer assistance setting up native client email but certain issues may require the use of a Microsoft client to be resolved. Therefore, only Outlook support is provided below. 

Download Outlook on your iPhone

  1. Search for Outlook in the App Store
  2. Install Microsoft Outlook from the App Store
  3. Open the application

Outlook for iOS on App Store

Setup Outlook on your iPhone

  1. Enter your email address
  2. Touch Add Account

    Enter email address

  3. Outlook may automatically assume you want to setup a Google Account
    Do not touch Sign In with Google
  4. Click Done.
  5. Touch Setup Account Manually
    (If you don't see the screen below, you can skip to step #5.)

    Setup Manually

  6. Choose Office 365 as your email provider

    Choose Office 365

  7. Notice that Office 365 is clearly indicated at the top of your screen
    Your email address should already be entered
    Touch Next

    Enter Email on Office 365

    You will see a screen that indicates that it is transferring your sign-in to UW Oshkosh

    Switching to UWO

  8. Enter the password for your NetID

    Enter NetID password

  9. Touch Maybe Later when Outlook asks Would you like to add another account

    Add another account

  10. You can Skip the intro screens

    Skip Intro

  11. Open the menu by swiping right from the left edge of the screen

    Open Menu

  12. Touch the Gear icon in the lower left below the Help icon


  13. In settings, we recommend you turn off the Focused Inbox

If you need further assistance please contact the Information Technology Help Desk at 920-424-3020 or

Keywords:Guide, Office 365, Outlook, mobile, ios, iphone, apple, mail,   Doc ID:92791
Owner:Liz C.Group:UW Oshkosh
Created:2019-07-01 13:18 CDTUpdated:2020-12-10 15:59 CDT
Sites:UW Oshkosh
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