Topics Map > IT Services > Account Access and Use
Topics Map > IT Services > IT Security
Topics Map > IT Services > Network/Phones

VPN - Install and Connect Non-Campus Mac

How to install and connect to GlobalProtect VPN from a non-campus device

GlobalProtect can be installed to provide VPN access to protected campus services while away from campus. You must request access to use the VPN, see [Link for document 71039 is unavailable at this time] for details. Follow this procedure to install and connect the GlobalProtect agent software.


Install the GlobalProtect agent once on each computer you wish to access from. If installing on a campus managed computer, follow the instructions here instead: VPN - Install and Connect Campus-Owned Mac
  1. With a web browser, visit

  2. Log in with your NetID username and password
    username and password dialog

  3. Select to download the Mac version of the GlobalProtect Agent software. If prompted, choose to Keep the downloaded file.
    Download options

  4. Locate the downloaded GlobalProtect installer within your Downloads folder and double-click to open
    Click GlobalProtect.dmg

  5. The installer will open. Click Continue to proceed.
    Install step 1

  6. Leave the default options selected and click Continue
    Install step 2

  7. Click Install to install the software. If prompted, enter your computer username and password to authorize the installation.
    Install step 3

  8. Click Close to complete the installation.
    install step 4

  9. You may be prompted to allow the extension on newer versions of OS X. If so, click Open Security Preferences
    System Extension Blocked

  10. Click the Allow button within the Security Preferences window.

  11. If prompted, check the box for Palo Alto Networks and click OK
    List of blocked software

After installation is complete you can proceed to connect following the instructions below.


    Once installed, connect the VPN to establish a secure connection to campus.

    1. Click the GlobalProtect icon at the top of the screen. The GlobalProtect icon looks like a small globe.
      GlobalProtect Globe Icon

    2. In the connection window, enter
    3. Click Connect to begin the connection process. When prompted, enter your NetID username and password.
       GlobalProtect Login Window

    4. You are now connected to campus and can access protected resources. Once completed with your work, click the GlobalProtect icon Connected Icon and click Disconnect.
      GlobalProtect Connected

    If you need further assistance please contact the Information Technology Help Desk at 920-424-3020 or

    Keywords:vpn globalprotect palo alto paloalto anyconnect cisco   Doc ID:88705
    Owner:Dan P.Group:UW Oshkosh
    Created:2018-12-27 09:47 CDTUpdated:2022-12-27 08:27 CDT
    Sites:UW Oshkosh
    Feedback:  1   1