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VPN - Install and Connect Campus-Owned Windows Device

How to install and connect to GlobalProtect VPN from a campus-owned device

GlobalProtect can be installed to provide VPN access to protected campus services while away from campus. You must request access to use the VPN, see [Link for document 71039 is unavailable at this time] for details. Follow this procedure to install and connect the GlobalProtect agent software.


**If you are on a campus laptop that has been set up or serviced by IT in the last 2 years, GlobalProtect is already install and you can skip to Connection**
Install the GlobalProtect agent once on each computer you wish to access from. Be advised: you must be on a UW Oshkosh campus to install the software via Software Center.  If installing on a non-campus managed computer, follow the instructions here instead: VPN - Install and Connect Non-Campus Windows Device
  1. Open the Windows Software Center from the icon on your desktop or in the Start menu
    Windows Software Center icon

  2. In the list, find the Palo Alto GlobalProtect Agent. The version number may differ from that listed below. Click on the item to select it.
    GlobalProtect Installation Selection

  3. Click the Install button to install the program.
    Install button

After a few moments the installation will complete and you can proceed to connect.


    Once installed, you connect the VPN to establish a secure connection to campus.

    1. From the windows icon tray in the lower right corner, click the GlobalProtect icon which looks like a small globe. It may be hidden by default, if so click on the arrow Up Arrow to show hidden icons.
      Windows system tray image

    2. In the connection window, enter Depending on when the application was installed, this may already be done for you. 
      GlobalProtect Connection Window.
    3. Click Connect to begin the connection process. When prompted, enter your NetID username and password. The prompt may vary depending on if you have connected before or not. (Duo MFA will send a push to your device to approve the connection. If you are using a fob, you need to enter the number after a comma in the password field - e.g. thisismypassword,123456)
      GlobalProtect username and password prompt or GlobalProtect username and password prompt alternate

    4. You are now connected to campus and can access protected resources. Once completed with your work, click the GlobalProtect icon GlobalProtect icon and click Disconnect.
      GlobalProtect disconnect button

    If you need further assistance please contact the Information Technology Help Desk at 920-424-3020 or

    VPN - Install and Connect Non-Campus Windows Device

    VPN - Install and Connect Non-Campus Windows Device

    Keywords:vpn globalprotect palo alto paloalto anyconnect cisco   Doc ID:88685
    Owner:Dan P.Group:UW Oshkosh
    Created:2018-12-26 15:04 CDTUpdated:2022-12-27 08:27 CDT
    Sites:UW Oshkosh
    Feedback:  4   2