Topics Map > IT Services > Device Support
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Topics Map > IT Services > Software Support
Downloading Files - Error when downloading file
Group policy blocking files.
In order to block a particularly nasty virus (Cryptolocker), UW Oshkosh Information Technology blocks some types of applications from running. Certain applications will be blocked during install and receive the following error message:
"This program is blocked by group policy. For more information, contact your system administrator."
"You do not have Administrative Rights"
What type of Downloads may cause this issue
7 zip files and executable files that extract to the appdata folder
- Right Click on the zip or exe folder
- Save the file if needed (to a temporary location like the desktop)
- Extract the files to a temporary location like the desktop
- You should be able to open/or run the files
If you need further assistance please call the Information Technology Help Desk at 920-424-3020, put in your own request at uwo.sh/service-portal, or email firstname.lastname@example.org.