Topics Map > IT Services > Device Support
Topics Map > IT Services > Training
Topics Map > IT Services > Software Support

Downloading Files - Error when downloading file

Overview

In order to block a particularly nasty virus (Cryptolocker), UW Oshkosh Information Technology blocks some types of applications from running. Certain applications will be blocked during install and receive the following error message:

"This program is blocked by group policy. For more information, contact your system administrator."

or

"You do not have Administrative Rights"

What type of Downloads may cause this issue

7 zip files and executable files that extract to the appdata folder

Solution

1. Right Click on the zip or exe folder
2. Save the file if needed (to a temporary location like the desktop)
3. Extract the files to a temporary location like the desktop
4. You should be able to open/or run the files

---

If you need further assistance please call the Information Technology Help Desk at 920-424-3020, put in your own request at uwo.sh/service-portal, or email helpdesk@uwosh.edu.