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Phone - Dialing Procedures

These procedures assure the best use of your phone.

Emergency Calls

  • VoIP phone - dial 911
  • Analog phone - dial 9-911

Incoming Calls

  • Give people outside the University your 10-digit telephone number (920-424-xxxx).

On Campus Calls (424)

  • Calls within the University are made by dialing the last 4 digits of the telephone number.

Local Calls

These are calls that are within the local area.  No charges will be incurred.
  • Dial 8-xxx-xxxx
  • If the call does not go through, call may be long distance

Long Distance Calls

These are calls that are outside the 920 area code.  These include Mexico and Canada.  Charges will not be incurred.
  • Dial 8-1-(area code)-xxx-xxxx

Making 800 Number Phone Calls

There is no charge for a 800 call.
  • Dial 8-1-800-xxx-xxxx

International Calls

These are calls being made to countries outside the United States.  
  • Dial 8
  • Dial the International Access Code 011
  • Dial the Country Code
  • Dial the City Code
  • Dial the Local Number

Dialing United States from an International County

  • Dial 010-1-(area code)-xxx-xxxx

Directory Assistance Calls

This is used to locate a phone number that you do not know. 
  • Dial 8-1-(area code)-555-1212.  Outside/within 920 area code
  • Dial 8-1-800-555-1212 for toll free numbers

Collect Calls

  • The University is not allowed to accept collect calls.

Personal Calls

This is information on the regulations on using the state phone system to make personal calls.

Personal use of the state telephones is intended for governmental and not personal use. Personal use of state telephones is authorized only for essential local calls per Wisconsin Statues 16.99. Employees should be judicious and not make excessive use of their telephones for this purpose.

If you need further assistance please contact the Information Technology Help Desk at 920-424-3020 or

Keywords:Making telephone calls, voip, analog, long distance, local, 800, international, collect   Doc ID:55322
Owner:Erik M.Group:UW Oshkosh
Created:2015-08-18 09:44 CDTUpdated:2020-03-09 12:52 CDT
Sites:UW Oshkosh
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