Below is a quick start guide on how to use CloudFax. The service allows individuals to send faxes via the Outlook desktop application to fax lines.
Compose a new email message.
Enter the fax number in the To: field as an email address.
(Optional) Include a fax service generated Cover Page.
Attach the file to be faxed to your email.
Check the inbox of the service account associated with your fax number (ex: firstname.lastname@example.org) for an email with an attached fax file. Please note, you will need access to the service account to view incoming faxes.
View, save, print, or forward the fax to another @wisc.edu or @uwhealth.org email domain.
"Invalid email address" - This indicates that you have not registered the email address from which you are attempting to send a fax. Contact you fax administrator to get your sending email address properly set up.
"Voice answer detected" - The phone number you entered was connected to a phone instead of a fax machine. Check the fax number and resend.
"Number of retries exceeded" - This indicates that the dialed fax number was busy for an extended period of time, and numerous attempts to connect failed as a result. Try again later.
"Attachment is invalid" - The file attached to the email message was not one of the supported file types. View supported file types .
View the complete fax online user guide here: http://concordfax.com/wp-content/uploads/2015/11/Fax-Online-User-Guide.pdf