Office 365 (Outlook for Windows/MacOS) - How is Outlook configured?

This document describes how you can determine the configuration/setup of Outlook desktop client installed on your computer. These instructions assume you already have an Outlook profile/account configured.

The information you find can be used to verify the authenticated and configured accounts within Outlook.

•  View authenticated account
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    1. Start Outlook. If Outlook cannot be started, use Word or Excel
    2. Go to File menu, click Office Account or Account.
    3. Under User Information, you'll see the authenticated account.
       
    4. Click left arrow to return to Outlook.

       Important: If you are not signed in with your NetID@wisc.edu account or you see any errors within this screen, follow steps outlined in article 83004 to resolve this issue before continuing.

    5. Restart all Office applications.

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•  View configured account(s)
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    1. Start Outlook.
    2. Go to File menu, click Info.
    3. Within Account Information screen, click Account Settings and select Account Settings.
    4. Within Account Settings screen, make sure Emailtab is selected.
       
    5. Click Close to return to Outlook.

•  View authenticated account
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    1. Start Word.
    2. On the start page, click on the account logo located at the top left of the window.
    3. You will be presented with an information screen showing the account you are authenticated in with.
       

       Important: If you are not signed in with your NetID@wisc.edu account or you see any errors within this screen, follow steps outlined in article 83004 to resolve this issue before continuing.

    4. Restart all Office applications.

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•  View configured account(s)
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    1. Start Outlook.
    2. Go to Tools menu, click Accounts....
    3. Within Accountsscreen the accounts configured within the Outlook profile will be listed.
       
    4. Click Red X to return to Outlook.