This document is an overview of Searches within the WiscIT Cherwell Client.
Searches are used within WiscIT to find previous Incidents, Problems, Change Requests, and other business objects. Searches can use a variety of fields that are contained within a business object, and also will dynamically pull information dynamically from the current user.
There are a variety of searches that already exist and can be used to locate business objects.
Searches can be configured that show a list of business objects. If you ever need assistance finding data, feel free to email the WiscIT Admins at firstname.lastname@example.org.
Once a set of Search Results are generated, the data can be manipulated to make viewing easier.