Local Campus Multi-factor Authentication - Resolving "Additional Identity Proofing Required" Errors When Authenticating to Protected Systems

This document links to various campuses' policies / processes for resolving additional identity proofing required errors that occur when authenticating to protected systems that require in-person identity proofing before accessing.

Campuses using local multi-factor authentication


Eau Claire - Follow the MFA-Duo process
Green Bay - Follow the Duo credentialing process
LaCrosse - Refer to the DUO FAQ for instructions
Madison - Follow the IAL2 Credentialing process
Milwaukee - Follow the IAL2 Credentialing process
Oshkosh - Follow the MFA enrollment process
Parkside - Take the Duo training and request a credentialing session
Platteville - Follow the UW Platteville Credentialing process
River Falls - Follow the UW River Falls Credentialing process
Stevens Point - Contact the UW Stevens Point Service Desk
Stout - Contact the UW Stout Help Desk
Superior - Contact the UW Superior Help Desk
UW-Shared Services - Email the UWSS Help Desk
UW System Administration - Email the UWSS Help Desk
Whitewater - Contact the UW Whitewater Help Desk

An employee receiving this error at any campus not in the above list should contact uwdigitalid@doit.wisc.edu