Webex - Troubleshooting Guide when Hearing an Echo

Causes of an echo:
Echo is generally caused by the received audio from a participant being picked up by the microphone of that same participant or another device or participant in that same room.

To minimize echo in a conference:

To identify the source of echo:

To correct an echo problem – recommendations apply to any device type:


This is a Cisco product- for more information see https://cisco.com/go/webex