The 403 error page message is an indicator of a few things that could be wrong. Use the tips below to troubleshoot the cause of the error.
The issue states "403 Error: Permission Required."
Users will see this error if one of three things occur:
If you are off campus or not connected to a campus network when you receive this error, it is an indicator that you need to connect through WiscVPN. If you already have this installed on your computer, simply login and then try accessing WiscWeb. If you do not have the campus VPN installed on your computer, please download and connect:
More information about how to login can be found in WiscWeb - WordPress UW Theme - Logging into Your Site.
If you were submitting a form when you saw this error, something you entered into the form is being flagged as a potential hacking attempt. Review the suggestions below and then press the back button in your browser to to adjust and re-submit your form.
If you continue to see this error and are unable to submit your form, please contact the support email for the site containing the form. The contact information will be listed at the bottom of the form website. Please include a screenshot of the content you were attempting to submit in the form, if possible – this will help with troubleshooting.
If you were attempting to upload a file to the Media Library when this happened, the issue is likely that there is an "illegal character" in the file name. If your file name contains special characters (e.g. %&@#$'), please remove them and save the file under a new name. Then, try re-uploading.