e-Reimbursement uses email notifications to keep users notified of action required and/or status of reports. If you have noticed that you are no longer receiving email notifications, there may be an issue with your primary email address, junk mail filtering, or some other issue.
You should verify that your primary email address in e-Reimbursement is correct by following the directions given in e-Reimbursement - Changing your email address. Note that you can change this email address, but will be overridden with the email address listed for you in your HR profile should your personnel data change.
You should check your junk mail folder for any messages from e-Reimbursement. Depending on your mail service and the accuracy of the junk mail filters being used, the e-Reimbursement notifications may get accidentally flagged as spam. If you notice that e-Reimbursement notifications are regularly appearing in your junk mail folder, you should either consider lowering the strength of your junk mail filters or adding the e-Reimbursement notifications to an acceptance list or whitelist to ensure delivery.
If you have previously setup filters to move e-Reimbursement notifications to another folder or delete them, you should disable or change those filters.
Check your Personalization settings are set to English. Click on Main Menu > My System Profile. Under "My preferred language for reports and email" should be set to "English". If it is not set to English, make the change and click the SAVE button.
If none of those suggestions helped, contact the DoIT Help Desk using the information given in e-Reimbursement - Getting Help.