This document provides answers to frequently asked questions about Engage. Additional information about Engage can be found in the Engage Overview document.
If you drop a class that is using Engage, you should not be charged for the eText/DLT used by the class. If you are charged, you will receive a refund. If you drop a class after the drop deadline, your refund will be proportional to the refund schedule.
Please refer to the Opt-out Considerations and Guidelines KB under How to opt out. There are special considerations for late opt-out requests, but those can be made. Further information is included in that document.
You will not be charged the eText/DLT fee for a course unless you are enrolled in the course.
eTexts are not readable on a Kindle e-reader like the Kindle Paperwhite. eTexts used with Engage are readable on Kindle Fire tablets with a web browser. The Unizin Read app is not available in the Amazon app store on Fire tablets.
All students who register for a course using Engage will be charged for the eText/DLT unless they opt-out. Students will be informed about the option to opt-out and directed to read the material in the Opt-out Considerations and Guidelines KB. They can follow the opt-out process at the end of the KB. The opt-out process allows the Registrars and Bursar’s offices to remove the charge from the student’s tuition bill.
You can e-mail the Engage team at email@example.com to check on the prices of eTexts or DLTs from participating publishers. Please include the ISBN of the textbook you'd like to use in your e-mail.
Instructors can feel free to merge sections of Canvas courses that are using Engage by following the process outlined in Canvas - Crosslisting/Merging a Canvas Course (UW-Madison).
Please be sure to not merge sections of a course that are using Engage with sections that are not.