This document outlines how to access Unizin Engage documentation and how to get additional help on Engage at UW-Madison
Unizin Engage works best when accessed online via the Firefox or Chrome web browsers. For support questions during the pilot about Unizin Engage please contact the DoIT Help Desk:
If Help Desk staff are unable to resolve your issue they will escalate your issue to the appropriate consultants. Instructors participating in the pilot will also be given access to a Canvas course which will include additional helpful information
If you are using publisher Digital Learning Tools (DLT) support is provided directly from the publisher. More information on where to get DLT support is available in eText Program - Where to get support on publisher Digital Learning Tools (DLTs) used in the Engage eText program .
You can access UW-Madison authored Engage help documentation in the UW-Madison KnowledgeBase. Unizin's more extensive "how to" documentation for Engage is available on Unizin's website. You can also access this material when you are in Engage. From the Engage home page click the circle with your initials or photo. Then click the Help button:
Click the Students or Instructors icon to view Unizin's Engage documentation relevant to your role.
The following are direct links to Engage documentation on Unizin's support website: